Terms and Conditions – 99ap Sports Betting Platform

These Terms and Conditions ("Terms") constitute the entire agreement between you ("the Player") and 99ap ("the Platform", "we", "us") regarding your use of the 99ap website and all associated services including sports betting, Live Casino, VIP programmes, promotions and any other features offered through the platform.

By accessing the 99ap website, creating an account, making a deposit or placing any bet, you confirm that you have read and agree to these Terms in their entirety. These Terms apply to all players regardless of how they access the platform — whether through a desktop browser, mobile browser or any other device.

99ap reserves the right to update or modify these Terms at any time. Continued use of the platform after any changes have been published constitutes acceptance of the updated Terms. We recommend checking this page periodically for any revisions.

To place bets or access any paid features on 99ap, you must first create a registered account. Registration is free and open to eligible players who meet all of the following conditions:

• You are aged 18 years or older at the time of registration.
• You are registering as an individual and not on behalf of a third party.
• You are not an existing 99ap account holder — only one account per person is permitted.
• You are registering and using the platform for personal entertainment purposes only.
• You have not previously had an account suspended or permanently closed by 99ap.

You agree to provide accurate, complete and up-to-date information during registration and to keep your account details current at all times. Providing false information — including a false date of birth — is a serious breach of these Terms and will result in immediate account suspension and forfeiture of any balance.

Identity Verification

99ap may request identity verification documents at any point — including at registration, before processing a withdrawal or during a routine account review. Acceptable documents typically include a government-issued photo ID such as a CNIC, passport or driving licence. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

Duplicate Accounts

Each player is strictly limited to one account. If 99ap identifies that a player has registered or operated more than one account — whether using the same personal details, payment method, device, IP address or household — all duplicate accounts will be suspended. Any bonuses claimed across multiple accounts will be voided and the platform reserves the right to withhold associated winnings.

All transactions on 99ap are conducted in Pakistani Rupees (PKR). The platform supports the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other approved mobile wallets.

Deposits

• Minimum deposit amounts are displayed on the Deposit page and may vary by payment method.
• Deposits made via JazzCash and Easypaisa typically credit to your account within a few minutes.
• Raast and Bank Transfer deposits may take slightly longer depending on the processing times of your bank.
• 99ap does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits must come from a payment account registered in your own name. Third-party deposits are not accepted.

Withdrawals

• Withdrawals are processed back to the same payment method used for the most recent deposit wherever technically possible.
• Minimum and maximum withdrawal amounts apply per transaction and are displayed in your account settings.
• All active wagering requirements on bonus funds must be completed before a withdrawal request will be approved.
• Identity verification may be required before a withdrawal is processed, particularly for first-time or large withdrawal requests.
• 99ap aims to process approved withdrawal requests promptly. Actual receipt time depends on your payment provider.
• The platform reserves the right to delay processing of a withdrawal if there is an ongoing review of account activity.

99ap offers a range of bonuses and promotions including welcome bonuses for new players, reload bonuses, enhanced odds on Cricket and PSL markets, Esports boosts and VIP-exclusive offers. All promotions are subject to the specific terms published alongside each offer as well as the general bonus rules set out below.

General Bonus Rules

• Bonuses are credited to your account as bonus funds, not withdrawable cash, until wagering requirements are met.
• Each bonus carries a specific wagering requirement — the number of times the bonus amount (or bonus plus deposit amount, as specified) must be wagered before a withdrawal can be requested.
• Bonuses have an expiry period. Any bonus funds or associated winnings that have not been wagered within the stated period will be removed from your account automatically.
• Not all bet types contribute equally to wagering requirements. Specific contribution percentages per market type are detailed in the individual promotion terms.
• 99ap reserves the right to withdraw, amend or expire any promotion at any time, with or without notice.
• Bonuses are intended for genuine recreational use. Any attempt to abuse the bonus system — including but not limited to matched betting strategies across multiple accounts or exploitation of promotional terms — will result in bonus cancellation and may lead to account suspension.

VIP Programme

The 99ap VIP programme rewards regular players with tiered benefits including higher withdrawal limits, faster processing, exclusive promotions and dedicated account support. VIP status is earned through consistent betting activity and may be reviewed periodically. 99ap reserves the right to adjust a player's VIP tier based on account activity levels.

99ap offers betting markets across 30+ sports including Cricket, Pakistan Super League (PSL), T20 internationals, Football, Esports, Tennis, Basketball and more. The following rules apply to all sports betting activity on the platform.

Bet Placement

• Bets are only confirmed once you receive a bet confirmation reference in your betting slip. Bets in progress that have not been confirmed are not valid.
• Minimum and maximum stake limits apply per market and are displayed at the point of bet placement.
• Once a bet has been confirmed it cannot be cancelled except where the Cash Out feature is available and you choose to use it.
• In-play bets are accepted subject to market availability and at the odds displayed at the time of confirmation.

Bet Settlement

• Bets are settled based on the official result as declared by the relevant governing body — PCB for domestic Cricket, PSL governing body for PSL fixtures, FIFA for international Football, and so on.
• In the event of a postponed or abandoned match, unsettled bets will be voided and stakes returned unless specific market rules state otherwise.
• If a market is settled in error, 99ap reserves the right to correct the settlement and recalculate winnings accordingly even after funds have been credited.
• Winnings are calculated based on the odds displayed and confirmed at the time of bet placement.

Odds & Pricing

All odds on 99ap are displayed in decimal format by default. Odds are subject to change before a bet is confirmed. If odds change between the time you add a selection to your slip and the time you confirm the bet, you will be notified and may choose to accept the new odds or cancel the selection.

The 99ap Live Casino section offers real dealer games including Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti and other table games streamed in real time. All Live Casino activity is governed by these Terms in addition to the specific rules of each game as explained by the dealer and displayed on screen.

• Live Casino is available to all registered 99ap players. No separate account or balance is required — your main PKR balance covers all Live Casino activity.
• Minimum and maximum bet limits per table are displayed before you enter a game.
• In the event of a technical disconnection during a live game, bets already placed will be settled according to the game outcome. If the outcome cannot be determined due to a technical failure on the platform's side, bets will be voided and stakes returned.
• Bonus funds may not be eligible for use in certain Live Casino games. Check the relevant promotion terms before using bonus funds at Live Casino tables.
• Results of live dealer games are final once the round has been completed and confirmed by the dealer.

You are fully responsible for maintaining the security of your 99ap account login credentials. This includes your username, password and any two-factor authentication details associated with your account.

• Never share your password with anyone. 99ap staff will never ask for your password under any circumstances.
• Use a strong, unique password that is not used on any other website or service.
• Log out of your account when using a shared or public device.
• If you suspect that your account has been accessed without your authorisation, contact 99ap support immediately.
• 99ap is not liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable security precautions or have shared your credentials with a third party.

Any activity carried out from your account — including bets placed and deposits made — will be treated as your own unless you report unauthorised access promptly and provide satisfactory evidence to support this.

The following activities are strictly prohibited on 99ap. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds and permanent ban from the platform.

• Fraud and misrepresentation: Providing false personal information, impersonating another person or creating accounts for fraudulent purposes.
• Multi-accounting: Registering or operating more than one account, whether personally or through a third party.
• Bonus abuse: Exploiting promotional offers in bad faith, including coordinated wagering strategies designed to circumvent wagering requirements.
• Match fixing and insider information: Placing bets based on information obtained through corrupt means or with the intent to fix a sporting outcome.
• Prohibited software: Using bots, automated betting software, scripts or any other tools designed to gain an unfair advantage on the platform.
• Collusion: Coordinating with other players in Live Casino games or betting markets to manipulate outcomes or share winnings unfairly.
• Chargebacks: Initiating fraudulent payment chargebacks or reversals after funds have been wagered on the platform.
• Underage gambling: Registering or using the platform if you are under 18 years of age.

99ap reserves the right to restrict, suspend or permanently close any account at its reasonable discretion. Circumstances that may lead to account action include but are not limited to:

• Breach of any section of these Terms and Conditions.
• Suspected fraudulent, dishonest or abusive activity.
• Failure to complete identity verification when requested.
• Provision of false or misleading information at registration or at any subsequent point.
• Account inactivity — accounts with no login activity for an extended period may be flagged as dormant.
• Player-requested self-exclusion under responsible gaming tools.

Where an account is closed due to a breach of these Terms, any balance held in the account — including deposits, pending winnings and bonus funds — may be forfeited depending on the nature of the breach. Where an account is closed at the player's own request and no breach has occurred, the remaining real-money balance will be returned via the player's registered payment method.

Voluntary Closure

You may request to close your account at any time by contacting 99ap customer support. Before processing a closure request, any outstanding bets will be settled normally and the resulting balance will be made available for withdrawal.

99ap is committed to supporting responsible gaming. The platform provides a set of practical tools that allow players to manage their betting activity and maintain personal control over their spending and time.

• Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session Time Reminders: Set alerts to remind you how long you have been actively using the platform.
• Cooling-Off Period: Take a short break from betting for a defined period — from 24 hours up to several weeks — without permanently closing your account.
• Self-Exclusion: Request a longer exclusion period during which your account will be suspended and you will not be able to log in, deposit or place bets.

All of these tools are available directly from your account settings. If you believe your gambling is no longer recreational or is causing financial or personal stress, we strongly encourage you to use these tools or contact our support team for assistance.

Responsible gaming features are available on the Responsible Gaming page for more detailed guidance.

99ap collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. Key points include:

• Your personal data is used to operate your account, verify your identity, process transactions and provide customer support.
• 99ap does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors and identity verification services strictly as required to operate the platform.
• You have the right to request access to the personal data held about you and to request correction of any inaccurate data.

For full details on how your data is handled, please read the Privacy Policy.

99ap reserves the right to amend, update or replace these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date displayed at the top.

It is your responsibility to review these Terms periodically. Continued use of the 99ap platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with a change, you should stop using the platform and request account closure.

For significant changes that materially affect player rights or obligations, we will make reasonable efforts to notify registered players in advance through in-platform notifications or email where contact details are available.

99ap provides the platform on an "as available" basis. While we make every effort to ensure continuous, uninterrupted service, we cannot guarantee that the platform will be free from errors, downtime or technical issues at all times.

• 99ap is not liable for any losses arising from system downtime, technical failures, delayed bet settlement or interrupted live streams where these result from circumstances outside the platform's reasonable control.
• The platform is not responsible for any financial losses you incur as a result of your own betting decisions.
• 99ap does not accept liability for any indirect, consequential or special damages arising from your use of the platform.
• In all cases, 99ap's total liability to any player in connection with a specific incident shall not exceed the value of the stake involved in that incident.

Nothing in these Terms limits liability for matters that cannot legally be excluded, including liability for fraud or for death or personal injury caused by negligence.

If you have questions about these Terms and Conditions, your account, a specific bet or any other aspect of the 99ap platform, our customer support team is here to help. You can reach us using the contact details in the footer of this page.

For account-related queries, please have your registered username or account reference ready when contacting support. For withdrawal or payment queries, note the transaction reference where available to help us resolve your query as quickly as possible.

You can also find answers to common questions on the FAQ page.